Fortune 500 Commercial Real Estate and Logistics Solutions Provider

Fortune 500 Commercial Real Estate and Logistics Solutions Provider

Data Warehousing and Analytics

Fast Growing Company Upgrades its Data Systems

Challenge

This client is a leading global investment manager and business leader in commercial real estate and logistics. The business was growing fast and expanding its footprint across five US regions.

Fast growth can be exciting, but it comes with challenges. As the business expanded into new regions, its legacy home-grown tools built in Excel struggled to meet the operational needs of management. The company had significant data but was reliant on manual processes and unstable data processes to produce reports that were critical to decision making.

The leadership knew that there were important insights hidden within their data but couldn’t reveal those insights with their legacy tools.

This challenge inhibited agility, innovation, decision-making, and reporting.

Solution

Valence was engaged to develop a data strategy to help our client organize its data and use it to inform the business. Valence also designed and developed KPI dashboards to make it easier to understand and use the data.

We conducted site interviews with client stakeholders to document the existing reporting processes and technologies in each region, along with tracing the KPIs from current Excel files to source data. The transitory steps focused on data foundation updates, restructuring core data platforms to enable readiness in integration with a unified global reporting architecture. The new architecture was consolidated into a global BI Reporting Suite for automated KPI reporting across regions and performance insights via interactive dashboards to the company’s leadership.

Our design team worked with the data engineering team to develop a branded interface that would highlight key data points based on input received during the discovery and interview period.

Results

The dashboards were launched and widely adopted. The client reports high satisfaction and excitement about the impact and ROI of this project.

This project also initiated a digital transformation for this client. Experiencing the efficiency gained by automating certain reporting functions from varied data sources freed the management team to consider additional opportunities to advance their growing business.

The company is now exploring additional technical advancements that could transform its business, including AR/VR, IoT, Artificial Intelligence, and Machine Learning.

Unified Data Governance

FORTUNE 100 TELECOMMUNICATIONS COMPANY

Unified Data Governance

Our client is a people-focused technology and telecommunications brand that offers a spectrum of services to a variety of industries and markets. Technology is at the heart of competitiveness for this organization.

Because of the varied services and markets, leadership must understand complex KPI data pulled from disparate sources. Decisions must be informed, confident, and efficient.

Challenge

Our client struggled to achieve a holistic view of the business across its initiatives. It was difficult to drive portfolio-wide decisions based on program data. Detailed project-based data was in disparate systems and decision makers couldn’t surface the data in a consumable way.

These challenges were holding the business back from achieving its potential.

The Solution

Valence was engaged to understand the data ecosystem within the client’s business, and to recommend a strategy for data governance and reporting. Following those recommendations, Valence was asked to implement the governance structure.

Working with the client, we were able to implement a data governance process that addressed intake, drove initiative priority scoring, provided synthesized results, and delivered guidance on overall portfolio execution approach.

This resulted in a consolidated portfolio view of both in-flight work as well as upcoming “horizon” work in which the team would invest.

Results

In addition to bringing consistency to the reported project detail, the cross-functional leadership team could now leverage data insights to provide decision support across sensitivity analysis of expected outcomes based on optional paths forward.

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