Spaceflight is a premier launch services and mission management provider, offering routine, cost-effective access to space, helping customers to explore beyond our planet.
Traditionally, access to space has been limited to government entities due to cost. Sending satellites into orbit once required purchasing an entire rocket; however, with the growing industry of smallsats, the demand for routine, cost-effective access to space has increased exponentially. Demand, coupled with the growing number of launch vehicle providers, created an opportunity for Spaceflight to assist in identifying, booking, and managing rideshare launches.
With a straightforward and cost-effective suite of products and services including state-of-the-art satellite infrastructure, rideshare launch offerings, payload integration and global communications networks, Spaceflight enables commercial, non-profit organizations and government entities to get launched, achieving their mission goals – on time and on budget.
Spaceflight’s services are delivered by using a network of launch providers, each with distinct booking and management processes. To be an industry leader, Spaceflight needed its customers to be able to reserve and manage satellite launches from its website. Spaceflight also needed to provide the industry with an aggregated launch schedule for all possible launches.
In addition to the website needing new functionality, the visual design of the website was not competitive and needed to be refreshed.
Further, Spaceflight was challenged by inefficiencies in its internal operations, and complicated customer communications.
Valence was engaged to design and develop a web application to address the booking process for Spaceflight customers. The solution allows users to make a payment, reserve their launch, and to manage all steps of the launch process through an integrated portal.
The process started with UX exercises to plot the ideal user experience and typical user requirements when incorporating this functionality into the existing site. Applying the UX and UI principles designated by Valence’s design team, the engineering team build the web application, which enables customers to specify launch and satellite criteria, which is matched with an optimal reservation using a cloud-based serverless architecture and a React framework. Valence used a complex launch capacity matching algorithm, coupled with multiple existing systems to speed time-to-market.
The design team re-skinned the website to deliver a cohesive and competitive visual identity along with the enhanced functionality.
Technologies used include Amazon Web Services GovCloud Services, DynamoDB, API Gateway, S3, SES, Cognito, Lamda serverless-based architecture, CloudWatch, and Secrets Manager. Third-party connected services include Smartsheet, Box, Jira, and Strip.
The client experienced the brand-elevation that comes from a beautiful customer-centric web application, with a simple, easy-to-use experience. The web application was well-received upon introduction at a major industry conference, demonstrating how space launch services can be simplified. The effort advanced Spaceflight’s mission to offer best-in-class launch provider services.
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